Product Photography & Portfolio Use

Twill Press may photograph or showcase completed products for use in our portfolio, website, social media, advertising, marketing materials, and other promotional content.

By placing an order with Twill Press, you acknowledge and agree that completed products may be photographed or displayed unless confidentiality has been requested in writing before production begins.

1. Portfolio & Marketing Use

Completed products may be used by Twill Press for promotional purposes, including:

• Website galleries
• Social media platforms
• Advertising campaigns
• Marketing materials
• Printed promotional content
• Business portfolio
• Sales presentations

We may photograph finished garments, promotional products, or completed print work to demonstrate the quality of our services.

2. Customer Confidentiality

Twill Press will take reasonable care not to disclose confidential or sensitive customer information.

If your order contains confidential, embargoed, private, or commercially sensitive material, you must notify Twill Press in writing before production begins.

Upon receiving written notice, we will not photograph or publicly display the completed products without your permission.

Complaints & Dispute Resolution

If you have any concerns regarding your order, we encourage you to contact Twill Press as soon as possible.

To help us investigate your concern, please provide:

• Your order details
• A description of the issue
• Clear photographs or supporting documentation where applicable

Twill Press aims to resolve all complaints fairly, promptly, and professionally.

Where necessary, we may request:

• Additional information
• Inspection of the goods
• Return of the affected products

before determining the most appropriate resolution.

Nothing in this policy limits or excludes any rights available to consumers under the Australian Consumer Law.

Contact Us

If you have any questions regarding our policies, orders, artwork approvals, privacy, or products, please contact us.

Twill Press

Email: info@twillpress.com.au

ACN: 700 120 243

Website: https://twillpress.com.au