These Website Terms and Conditions apply when you visit the Twill Press website, request a quote, place an order, approve artwork, purchase products, or use any services provided by Twill Press.

By using our website or placing an order, you agree to these Terms and Conditions. If you do not agree, you should not use our website or place an order.

1. About Twill Press

Twill Press provides custom apparel printing, DTF transfers, T-shirts, hoodies, polos, tote bags, uniforms, teamwear, event merchandise, promotional products, and related printing services.

Business Name: Twill Press

ACN: 700 120 243

Email: info@twillpress.com.au

2. Website Content

We take reasonable care to keep the information on our website accurate and up to date. However, product details, pricing, images, colours, size guides, stock availability, production times, and service descriptions may change without notice.

Images, mock-ups, and examples displayed on our website are for illustrative purposes only. Actual products may vary slightly due to fabric type, garment batches, screen settings, printing methods, and production processes.

3. Quotes and Pricing

All quotations are prepared based on the information available at the time of quoting, including:

• Garment type
• Quantity
• Artwork size
• Print location
• Turnaround requirements
• Delivery method
• Special instructions

If any order details change after a quote has been issued, pricing may also change.

Unless otherwise stated, quotations remain valid for 14 days from the date issued and are subject to supplier stock availability.

4. Orders

An order is not confirmed until:

• Twill Press accepts the order.
• Any required payment or deposit has been received.
• Artwork and order details have been approved.

Twill Press reserves the right to refuse or cancel any order that we reasonably believe is unlawful, offensive, misleading, abusive, unsafe, commercially unsuitable, or infringes upon another person’s rights.

5. Accuracy of Customer Information

Customers are responsible for ensuring all information supplied is accurate, including:

• Names
• Contact information
• Delivery details
• Sizes
• Garment colours
• Artwork files
• Print requirements

Twill Press is not responsible for errors resulting from incorrect or incomplete information supplied by the customer.

6. Intellectual Property

All website content, branding, product photography, designs, mock-ups, layouts, graphics, written content, and other materials created by Twill Press remain the intellectual property of Twill Press unless otherwise agreed in writing.

No material may be copied, reproduced, modified, distributed, or used without prior written permission from Twill Press.

7. Limitation of Liability

To the maximum extent permitted by Australian law, Twill Press is not liable for indirect or consequential loss, including but not limited to:

• Loss of profit
• Business interruption
• Missed events
• Reputational damage
• Third-party costs
• Consequential damages arising from the use of our website, products, or services

Where liability cannot be excluded under Australian Consumer Law, Twill Press’ liability will be limited, where permitted, to one or more of the following:

• Replacing the affected goods
• Repairing or reprinting the affected goods
• Refunding the amount paid for the affected goods
• Supplying the affected service again

Nothing in these Terms excludes, restricts, or modifies any rights that cannot legally be excluded under the Australian Consumer Law.